GoldenMister KYC & AML Policy

The operator applies KYC and AML controls to verify identity, prevent fraud and combat financial crime in the United Kingdom. These controls support responsible gaming and promote transparency across all services.

• Fair play for all participants.
• User safety and account protection.
• Transparent rules and decisions on identity check and payouts.
• Compliance with UKGC regulatory requirements.
• Proportionate security measures for personal data.

Every new account holder must complete ID verification before deposits, withdrawals or betting features are fully available. Document submission may also be required at later stages to confirm ongoing eligibility.

• Government-issued photo identification.
• Proof of residential address.
• Confirmation of ownership of the payment method used.

The operator implements security measures and a risk-based programme to prevent money laundering and other illegal activity, in line with UKGC rules and applicable legislation. Controls are used to identify suspicious activity and escalate matters where reporting obligations apply.

• Transaction monitoring and activity analysis.
• Automated detection rules and alerts.
• Enhanced due diligence for high-risk events or profiles.
• Reviews of large or unusual transfers and betting patterns.
• Customer risk scoring and periodic reassessment.
• Sanctions and politically exposed person (PEP) screening at onboarding and on a continuing basis.
• Reporting to the National Crime Agency (UKFIU) when required, including submission of Suspicious Activity Reports.

Restrictions are in place to support KYC and AML controls and to protect the integrity of the platform. Conduct that undermines identity checks, account protection or transaction monitoring is not allowed.

• Creating or using multiple accounts.
• Submitting forged, altered or stolen documents.
• Any attempt to launder funds or disguise the source of funds.
• Manipulating systems, odds, games or processes.
• Sharing, selling or otherwise transferring account access.
• Using third-party or anonymous payment instruments.
• Misrepresenting identity or acting on behalf of another person.

Breaches of this policy or UK regulatory requirements trigger enforcement action proportionate to the risk identified. Action may occur during ID verification, gameplay or withdrawals.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and up-to-date personal data, complete identity check steps promptly and keep account credentials secure. Additional document submission may be requested at any time; users are expected to respond within stated timeframes to avoid delays. Only payment methods owned by the account holder may be used and any change of details must be reported promptly. Users should alert support to any suspicious activity affecting their account; withdrawals or features may be paused while checks are completed.

The platform upholds fair play and transparency to protect users and maintain a safe environment. These commitments sit alongside responsible gaming objectives and legal duties.

• Compliance with KYC/AML standards and UK reporting obligations.
• Confidentiality and protection of personal data.
• Ongoing monitoring for suspicious activity and misuse.
• Prevention of manipulation, collusion and other unfair behaviour.
• User support and guidance on safety and verification matters.
• Shared responsibility between the operator and users.
• Equal conditions and impartial treatment for all users.